The receivables transaction unapply function is one of the neat tools in the Professional Services Tools Library. It allows “you to unapply documents in the history table and automatically move the records back to the open table even if there are discounts and/or write-offs associated with the document.” Once documents have been un-applied, you can apply them correctly.
This allows you to avoid having to delete the transactions from history and re-entering them.
For any specific item you select, you have the option to run the report only, or commit the unapply function.
This is the window. If you deselect any document, the dialog box to “report only” or “unapply” appears.
For payments, returns, and credit memos you’ll have the option to see all documents that are associated with the document. For example of you select a payment that was partially applied to an invoice that includes applications to other credit documents, you’ll see those as well.
Here’s a video that shows this in action: